Refund policy

Amazon purchases: Returns and refunds for items bought on Amazon follow Amazon’s return policy and A-to-z Guarantee.

Direct / warranty replacements: We have a 30-day return policy for eligible direct transactions, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with original packaging where applicable. You’ll also need proof of purchase.

To start a return, contact us at support@technomancerlab.com or use the support form.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item.

Warranty

Defect coverage for qualifying products is also described on our Support & Warranty page.